Message IDs are not user-friendly
"Did the password reset email arrive?" — support has to search by message ID, not by user or event type.
Email logs that answer "did the customer get the email?"
Every transactional email linked to the domain event that triggered it. Delivery status, template used, provider response — all in one place.
Why raw provider logs are not enough
No link to what triggered the email
Provider logs show that a message was sent. They do not tell you that it was triggered by user.password_reset_requested for user 4821.
Retention is provider-dependent and often short
Many providers retain logs for 7–30 days. Compliance and support needs often require longer.
No visibility into which template version was used
When a template is updated, there is no record of which version was rendered for which delivery.
Structured logs per domain event — searchable, human-readable
Search by user, event type or date
Find every email sent to a specific user, or every delivery triggered by a specific event type — without parsing provider exports.
See the full event-to-delivery chain
Event received → rule matched → template selected → provider called → delivery status. Every step visible per log entry.
Template version recorded per send
Each log entry records which template version was rendered. Roll back a template and know exactly which deliveries used the old version.
Configurable retention per plan
Longer log retention on higher-tier plans for compliance and debugging.
Frequently asked questions
- How long are email logs retained?
- Retention depends on your plan. Basic plans retain logs for 30 days; higher-tier plans extend this for compliance and audit use cases.
- Can I search logs by customer email address?
- Yes. The log search accepts user email, event type, date range and delivery status.
- Are logs exportable for compliance?
- Log export is on the roadmap. In the meantime, delivery events can be forwarded to your own system via webhooks for custom retention.
- Does the log show which rule matched?
- Yes. Each log entry includes the matched rule name and the template version selected.
Full delivery visibility — per event, per user, per template
Stop digging through provider logs. See every email in context with the event that triggered it.
- Free during public beta
- Searchable by user and event type
- Template version recorded per send